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June 2015

Upshot Commerce Launches New Projects with 5 Clients in June

June 30, 2015

eCommerce platform provider, Upshot Commerce has teamed with five clients to provide unique and customized ecommerce experiences to meet the unique business demands of each client. The new projects include work with Creative Gifts Direct, Mezco Toyz, the Texas State Board of Preservation, a longtime Upshot customer in the health and wellness industry, and an industry leader in fence manufacturing. Each project provides the opportunity to create a custom product for clients to address specific business demands.

Upshot Commerce provides a comprehensive platform with robust, enterprise-ready features designed for ecommerce companies of any size and at any stage of their business development. Each of the five projects have enthusiastic client teams with an array of technical expertise - some are looking to Upshot to provide comprehensive design and implementation strategy with ongoing technical support; others have deep technical knowledge and are seeking a partner to expedite the redesign process and ensure they are maximizing their use of Upshot tools.

  • Creative Gifts has a well-established B2B presence in customizable gifts. They are updating and expanding their site to market to DTC customers as well, and will be offering real-time, on-product approval of desired customer personalization.
  • Mezco Toyz, with an active client base of enthusiastic collectors of custom and licensed merchandise will be utilizing updated pre-order and waitlist capabilities, allowing customers to easily purchase or request limited-edition Mezco merchandise.
  • Texas State Board of Preservation project will provide three separate storefronts - one each for the Texas State Capitol and Bullard History Museum, and a site for long-serving employees to use accrued points to make purchases of artwork or other store items.

These projects allow Upshot to deploy unique tools, problem solve creatively and provide the ecommerce environment each client is looking for. "We are thrilled to be working with such enthusiastic and engaged partners," says Upshot CEO Neal Kaiser. "At Upshot, we truly value the opportunity to implement an ecommerce system that incorporates the features that our clients need to be successful. Every company has challenges unique to their situation and we relish the chance to tackle those challenges for our clients."

About Upshot Commerce

Upshot Commerce has been in business for 20 years, with hundreds of clients, millions of transactions per month, and over a billion in sales processed. Our solutions come standard with tools to control, manage and automate inventory, order management, fulfillment and warehousing, customer information, analytics, SEO, product information, merchandising and faceted navigation, and more. Our platform integrates exceptionally well with ERPs and 3PLs and contains a rich Restful API to provide a seamless, automated workflow for you enterprise. Upshot Commerce is the most customizable, on-demand ecommerce software solution. Ever.

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Press Contact:
Erica Jessen
Erica@upshotcommerce.com
866.962.7462

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June 9, 2015

4 Ways to Prepare Your Site for Global Ecommerce

Ecommerce is exploding, with $839.8 billion in global sales just last year. As ecommerce continues to be a popular and convenient way for consumers to shop, businesses are taking their efforts to the next level by selling to customers all around the world.

But to launch a global ecommerce site successfully, you must consider more than just the language barrier. You need to understand and accommodate your new customers' buying trends and preferred payment methods. And most importantly, ensure that your ecommerce platform offers a multi-language, integrated backend toolkit so that managing your global storefronts is hassle-free... Read more

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June 9, 2015

5 Things Online Apparel Retailers Need to Overtake Competitors

E-commerce has quickly become one of the most popular ways for consumers to shop, as it provides a level of convenience that brick-and-mortar stores simply can't offer. Now with virtual fitting rooms and tools that can assemble new outfits online, among other refinements, it's easier than ever before to buy clothes online. Finding the right piece of clothing is approaching a truly frictionless transaction in which there are no impediments between desiring and acquiring apparel that fits perfectly and matches the consumer's expectations... Read more

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April 2015

FOR IMMEDIATE PRESS RELEASE

Upshot Commerce launches new site design, international service for Cosabella

April 14, 2015

Salem, MA - Upshot Commerce, Upshot Commerce has successfully launched a fully-redesigned site for Cosabella, a luxury lingerie designer, providing them with a responsive ecommerce site optimized for customers across the globe. Additionally, they have launched a new sister brand, CSBLA, offering luxury apparel reflecting the signature look and style of Cosabella lingerie.

Cosabella needed a platform that could support international storefronts, offer local currency conversions and multiple languages. Moreover, they needed easy-to-use inventory control tools, integration with multiple ERP systems, and dynamic merchandising tools to their vibrant and diverse collections. The Upshot platform offered scalability and usability while allowing Cosabella to select only the ecommerce extensions necessary for their business needs.

Cosabella brought a checklist of over 100 variables to Upshot for consideration - and Upshot was able to to build a customized platform that delivered on nearly every metric. The new Cosabella site allows the company to manage multiple warehouses across the United States and Europe, offer native languages and nation-specific storefronts for international customers, provides merchandising tools for easy and consistent updates across international sites, and usability for customers across the globe. As Courtney Connell, manager of ecommerce for Cosabella explains, "I think most other platforms would have left us wanting more … Upshot left us with so much potential that it will take us a bit to be able to utilize all of the tools at our fingertips."

In addition to an updated, fresh look, the new Cosabella website includes features such as:

  • Integrated, international storefronts
  • Local currency-display for international customers
  • Multi-lingual storefronts, allowing customers to shop in their preferred language
  • Guest, Social, and quick Account check-out
  • Browseable catalog and look-book
  • Easy-to-create wish lists and gift registries
  • Customer loyalty reward program
  • Integrated helpdesk and CRM
  • Automated product pairing and upsell opportunities
  • Seamless ERP integration for multiple storefronts

All of these features will allow Cosabella to more effectively serve customers in the United States, European countries, and across the world. Visitors to the new Cosabella site are automatically directed to the appropriate storefront - based on their location - and in many cases can select their preferred language for browsing - English, Spanish, Italian, German, French. Native currencies, useful and common payment methods, and local shipping options provide a familiar shopping cart experience for customers, no matter their location. The separate storefronts allow Cosabella to provide unified branding across their sites while also customizing content for clients based on their location.

The easy-to-update, integrated inventory system makes managing all these storefronts a breeze. Distinct ERP systems for the respective storefronts sync seamlessly, allowing for accurate planning, reporting, and reporting across the system. As Connell explains, "Everything about Upshot from the product onboarding process to the customer service dashboard was created for a fast pace company like us. The interface is well thought out so that when you need something it's there." Whether from their design headquarters in Miami or production headquarters in Italy, Cosabella is able to manage all aspects of their global ecommerce production, merchandising, customer service, and order delivery.

Upshot Commerce designs, builds and develops the technology to expand and grow our client's business - locally and internationally - with the latest technologies and services, such as local currency options and multi-language storefronts. Moreover, as a full service hosted platform, Upshot Commerce provides the support and experience of over 20 years in the online retail industry to benefit our clients. "As a full service system, we are increasingly technology partners, rather than platform providers," says Upshot Commerce CEO Neal Kaiser. "We build relationships with our clients continuously and we provide actionable strategy, technical assistance and practical ecommerce expertise. Our ongoing dialog with our clients brings a constant flow of ideas and feedback about new and developing features for our platform. Our amazing clients are truly our best assets."

About Cosabella

Cosabella, meaning "beautiful thing", was founded in 1983 by the Italian husband and wife team of Ugo and Valeria Campello. Now a second generation family business, Silvia and Guido Campello leading Cosabella's creative direction. Cosabella gained its initial recognition with the design of bodysuits in the mid-eighties. Over 30 years later the brand now comprises diverse product mix of intimates, swimwear, shapewear and loungewear sold worldwide. Cosabella blends American innovation and Italian artisanship with design headquarters in Miami and production headquarters in Italy.

About Upshot Commerce

Upshot Commerce provides a comprehensive platform with robust, enterprise-ready features and best practices for Direct-To-Consumer and B2B e-commerce. Our solutions come standard with tools to control, manage and automate inventory, order management, fulfillment and warehousing, customer information, analytics, SEO, product information, merchandising and faceted navigation, and more. Our platform integrates exceptionally well with ERPs and 3PLs and contains a rich Restful API to provide a seamless, automated workflow for you enterprise. Upshot Commerce has been in business for 20 years, with hundreds of clients, millions of transactions per month, over a billion in sales processed. Upshot Commerce is the most customizable, on-demand ecommerce software solution. Ever. Founded in 1994 by Neal Kaiser, the company is headquartered in Salem, MA. The Upshot Commerce platform is ideal for growing businesses looking to upgrade and optimize their ecommerce solutions provider.

###

Press Contact:
Erica Jessen
Erica@upshotcommerce.com
866.962.7462

Follow Upshot Commerce on:
https://www.linkedin.com/company/make-a-store-inc.
https://twitter.com/upshot_commerce
https://www.facebook.com/UpshotCommerce

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February 2015

FOR IMMEDIATE PRESS RELEASE

Upshot Commerce completes integration with 4-Tell, launches service for BodyCandy

February 26, 2015

Salem, MA - Upshot Commerce, a provider of on-demand, fully customizable ecommerce platforms, announced today it has completed integration with 4-Tell, which provides an integrated suite of products that allows merchants to deliver individually personalized product recommendations to shoppers across all channels.

The integration enables Upshot Commerce clients to offer their shoppers product recommendations based on personalized browsing and shopping history. This enables clients of all sizes to increase conversion, sales, and profits while providing a more engaging shopping experience for customers.

One of the Upshot Commerce clients – BodyCandy - has already implemented the 4-Tell integration with great results. As Chris Prawdzik, Presdent & CEO of BodyCandy explains, "We know it engages our shoppers because our conversion rate increased 13.9%." Through seamless integration of 4-Tell recommendations, BodyCandy has seen increases from customers who click on those suggestions:

  • 17.2% of total revenues influenced
  • 12.5% increase in AOV
  • 4.6x increase in conversion rate
  • 5.1x more items viewed
  • 4.2x more time spent shopping

Prawdzik says, "The results we're seeing from 4-Tell exceeded our expectations. The recommendations really help our shoppers to hone in and find exactly what they're looking for every time. We had hoped our conversion rate would improve but a 4.6X increase for shoppers using 4-Tell was a most unexpected and wonderful result."

Upshot Commerce designs, builds and updates technology to expand and grow our client's business with the latest cutting edge technologies and services. Further, as a full-service hosted platform, Upshot Commerce draws on experiences from over 20 years in the online retail industry to benefit our clients.

"As a full service system, we are increasingly technology partners, rather than platform providers," says Upshot Commerce CEO Neal Kaiser. "We build relationships with our clients continuously and we provide actionable strategy, technical assistance and practical ecommerce expertise. Our ongoing dialog with our clients brings a constant flow of ideas and feedback about new and developing features for our platform. Our amazing clients are truly our best assets."

About 4-Tell

4-Tell increases sales for retailers by 17% with personalized product recommendations. They are the industry's first solution that has instant integration, retailer control and guaranteed results, and is unified across all channels – web, email, mobile, ads and in-store. The 4-Tell Boost® Engine engages shoppers by analyzing shopper behavior dynamically, so recommendations change with every click a shopper makes. Set it and forget it, or further optimize with your business rules through their Boost® Dashboard. 4-Tell is driving over $150M additional sales per year with over 2B recommendations per month for its more than 200 merchants. www.4-tell.com.

About Upshot Commerce

Upshot Commerce provides a comprehensive platform with robust, enterprise-ready features and best practices for Direct-To-Consumer and B2B e-commerce. Our solutions come standard with tools to control, manage and automate inventory, order management, fulfillment and warehousing, customer information, analytics, SEO, product information, merchandising and faceted navigation, and more. A key differentiator is that all these components come as an integral part of the platform, while with other vendors; they often come through third party providers and with extra cost and headaches. Our platform also integrates exceptionally well with ERPs and 3PLs and contains a rich Restful API to provide a seamless, automated workflow for you enterprise. Upshot Commerce has been in business for 20 years, with hundreds of clients, millions of transactions per month, over a billion in sales processed. A key aspect that sets us apart is how we approach each customer as a partner. The results speak for themselves: When the average online retailer changes platforms every 4 years, our average customer has been with us 7 and a half years and some as long as 18. Upshot Commerce is the most customizable, on-demand ecommerce software solution. Ever. Founded in 1994 by Neal Kaiser, the company is headquartered in Salem, MA. The Upshot Commerce platform is ideal for growing businesses looking to upgrade and optimize their ecommerce solutions provider.

###

Press Contact:
Nicholas Bianchini
Nicholas@upshotcommerce.com
866.962.7462 ext. 709

Follow Upshot Commerce on:
https://www.linkedin.com/company/make-a-store-inc.
https://twitter.com/upshot_commerce
https://www.facebook.com/UpshotCommerce

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Upshot Commerce completes integration with ID.me

February 25, 2015

Salem, MA - Upshot Commerce, a provider of on-demand, fully customizable ecommerce platforms, announced today it has completed integration with ID.me, the online marketplace where everyone can access the best offers and earn cash back on almost everything they buy online.

The integration enables clients of Upshot Commerce to offer their shoppers the benefits of verified consumer identity and group affiliations in real-time. ID.me does not sell, rent, or loan member information to third parties for any reason. ID.me members retain complete control over how or if their information is shared and do so on a case-by-case basis.

One Upshot Commerce client, Mountain Plus Outdoor Gear, has already implemented the ID.me integration, allowing verified military and first responder customers to get discounts and take advantage of their ID.me membership. For consumers, ID.me offers meaningful savings combined with the ability to control what personal information is shared with retailers on a case-by-case basis. For ecommerce retailers ID.me increases Average Order Values (AOVs) and contributes to higher conversion rates as consumers can access discounts effortlessly.

In addition to the unparalleled Upshot Commerce Solutions and Support, benefits of integrating with ID.me include:

  • Consistent customer experience across offline and online channels while reducing costs
  • Minimizing fraud and security risks associated with manual verification
  • Access to a large network of leading online retail brands

Upshot Commerce designs, builds and updates technology to expand and grow our client's business with the latest cutting edge technologies and services. Further, as a full-service hosted platform, Upshot Commerce draws on experiences from over 20 years in the online retail industry to benefit our clients.

"As a full service system, we are increasingly technology partners, rather than platform providers," says Upshot Commerce CEO Neal Kaiser. "We build relationships with our clients continuously and we provide actionable strategy, technical assistance and practical ecommerce expertise. Our ongoing dialog with our clients brings a constant flow of ideas and feedback about new and developing features for our platform. Our amazing clients are truly our best assets."

ID.me was a finalist for WSJ Startup of the Year, named one of Entrepreneur Magazine's "100 Brilliant Companies," and selected as one of five companies to participate in the President's National Strategy for Trusted Identities in Cyberspace (NSTIC).

About ID.me

Veteran-founded and led, ID.me is the first digital identity network that allows consumers to prove who they are online while controlling how their information is shared with brands. For participating organizations, ID.me acts as a trusted intermediary, capable of verifying consumer identity and group affiliations in real-time. This allows brands to ensure a consistent customer experience across offline and online channels while reducing costs, fraud and security risks associated with manual verification. ID.me has partnered with over 130 leading brands, including Under Armour, Overstock.com, Uber, Dell and Starbucks. ID.me's plug-in technology works with the leading ecommerce platforms, including Upshot Commerce. For more information, visit http://www.ID.me/partner-with-us.

About Upshot Commerce

Upshot Commerce provides a comprehensive platform with robust, enterprise-ready features and best practices for Direct-To-Consumer and B2B e-commerce. Our solutions come standard with tools to control, manage and automate inventory, order management, fulfillment and warehousing, customer information, analytics, SEO, product information, merchandising and faceted navigation, and more. A key differentiator is that all these components come as an integral part of the platform, while with other vendors; they often come through third party providers and with extra cost and headaches. Our platform also integrates exceptionally well with ERPs and 3PLs and contains a rich Restful API to provide a seamless, automated workflow for you enterprise. Upshot Commerce has been in business for 20 years, with hundreds of clients, millions of transactions per month, over a billion in sales processed. A key aspect that sets us apart is how we approach each customer as a partner. The results speak for themselves: When the average online retailer changes platforms every 4 years, our average customer has been with us 7 and a half years and some as long as 18. Upshot Commerce is the most customizable, on-demand ecommerce software solution. Ever. Founded in 1994 by Neal Kaiser, the company is headquartered in Salem, MA. The Upshot Commerce platform is ideal for growing businesses looking to upgrade and optimize their ecommerce solutions provider.

###

Press Contact:
Nicholas Bianchini
Nicholas@upshotcommerce.com
866.962.7462 ext. 709

Follow Upshot Commerce on:
https://www.linkedin.com/company/make-a-store-inc.
https://twitter.com/upshot_commerce
https://www.facebook.com/UpshotCommerce

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