Checkout Management

Checkout Features

• Option to allow guest, registered checkout or both
• Various inventory control settings for back-orders, pre-orders, etc
• Add multiple items to cart at once
• Allow one-click reorders
• Enable and/or enforce "Agree to Terms & Conditions" checkbox during checkout
• Loyalty Rewards points (if Loyalty Rewards Extension is enabled)
• Coupons, gift certificates or discount codes
• Ability to limit number of coupons, gift certificates or discount codes used
• Provide real-time shipping quote estimates
• Allow Call Center agents to save an order for later
• Enforce minimum or maximum order quantities
• Custom checkout form fields available
• Allow customers and/or call center agents to upload CSV file for faster ordering
• Allow customer service staff to override pricing in customer carts if permission allowed
• Upsell/suggestive selling
• Highly configurable shipping rules
• Fail-safe chained payment gateways
• Digital locker - send downloadables after customer purchases speciic items (manuals, etc)

Abandoned Cart Manager

• Save and track abandoned carts
• Specify number of days to save abandoned carts
• Create unlimited email triggers and notifications to customers of abandoned carts
• Create unlimited email triggers and notifications after certain products are purchased
• Specify which user groups will receive email reminders
• Send email reminders to individual customers
• Use Google Analytics to track conversion rates of abandoned cart email notifications to sales
• Tag keywords and tags to email URLs to help track conversion rates
• View reports to spot trends in abandoned carts
• Integrate seamlessly with Google Adwords to track campaign effectiveness

Professional Services

You've invested a significant amount of time and money analyzing your checkout process. You have a fairly good idea of how to convert browsers to buyers. Now that your considering changing ecommerce platforms worries about how customizable the Upshot Commerce checkout process and underlying engine are come to mind.

Good news. While the Upshot Platform checkout process and all extensions work on-demand, as is, they're also fully customizable. Add fields, change the logic, integrate third party extensions, you name it. If your checkout process demands customization, our experienced staff of ecommerce strategists and programmers can help.

Customizable Checkout Management Extensions for Ecommerce

• Coupon & Discount Extension
• Gift Card / Gift Certificate Extension
• Call Center Upsell Extension
• Abandoned Cart Reminder Extension
• Warranty Upsell
• In-Store Pick-Up Extension
• Wholesale Extension

Get More Out of Social Media

While no one these days would likely doubt the importance of integrating their ecommerce business with the world of social media, there is endless debate over how to turn that involvement into increased ROI.  How do you measure profit through likes, and conversions through followers?

Many retailers, who seem to strive for brand awareness above all else, even question whether ROI is the goal marketers should be after. For a long time, it has been widely accepted that social media is little more than a vehicle of awareness, from which conversions cannot be accurately tracked, and ROI is little more than a broad expanse o... Read more

Black Friday Breakdown: The New Enterprise Revolution

I am writing this on Black Friday, right in the middle of the busiest day in retail.  It’s around midday, so we’re coming down from perhaps the peak of the insanity, and pundits and polesters are already starting to comment on and speculate over what this shopping weekend has meant and will mean for retail stores and ecommerce retailers in the future.

One trend that we are seeing is a growing realization of the limits of big box ecommerce solutions.  Already, retailers such as Best Buy have experienced extended site delays due to errors and unexpected levels of site traffic. Issues similar to this continue to occur and ... Read more

Essential Features for Black Friday and Cyber Monday: Part II

In our last blog, we discussed how maintaining alternate payment gateways and creating gift registries are essential for ecommerce retailers preparing for the windfall that is Black Friday and Cyber Monday.

Today, we will look at two additional aspects that we believe are incredibly significant for these two important days:

• Dynamic Coupons and Discounts
• Robust Affiliate Program.

Coupons and Discounts

Above all other times of the year, Black Friday and Cyber Monday are the two days that customers expec... Read more

Essential Features for Black Friday and Cyber Monday: Part I

Black Friday and Cyber Monday are unique days for the ecommerce retailer.  The normal activity of steadily flowing orders is disrupted by the exhilarating insanity of a single weekend that for many retailers, is the culmination and make-or-break point of an entire year of sales.

While your site might function on a day-to-day basis without problems, the real question is, are you ready for the busiest weekend in retail?  As an ecommerce retailer there are a number of things that you can do to prepare for Black Friday and Cyber Monday.
Over the next two blogs we examine ways retailers can prepare their sites for these busiest and most lucrative of days.  Today, we look at two topics:Read more