The Upshot Commerce Direct-to-Consumer (D2C) platform is a feature-rich solution for high grown and established retailers. Proven and scalable, this extensible solution allows retailers to capture, convert and service an omnichannel customer base. With hundreds of features out of the box, this flexible D2C omnichannel platform adapts to your unique business needs. learn more


The Upshot Commerce Business-to-Business (B2B) platform offers all the features of the D2C platform, but with numerous capabilities that are uniquely suited for your B2B needs. From custom price lists to procurement capabilities, we our feature-rich B2B solution is well-suited for tackling the challenges for enabling, servicing and managing regional and global dealer network. learn more


The Upshot Commerce Order Management System (OMS) is mature and proven solution for capturing omnichannel orders and orchestrating intelligent order fulfillment. Whether used in conjunction with the Upshot D2C or B2B solutions or integrating with your existing retail systems, the Upshot OMS is a powerful, customizable and cost-effective solution for conquering the challenges of omnichannel retailing. learn more


You've spent time and effort winning over your loyal, enthusiastic customers. It's time to upgrade your system to a better ecommerce software platform, but you don't want to lose the special spark that keeps you ahead of the competition. Upshot offers tailored professional services to ensure that you preserve that spark and grow your business using the tools right for you. With Upshot, you are not pigeon-holed into a rigid, pre-defined set of ecommerce tools - we'll work with you to figure out what works, and give you the training to successfully use all those tools. All Upshot platform features and extensions work on-demand, as-is - and are also fully customizable by our experienced team of ecommerce strategists and engineers.



Our proven process allows us to expeditiously gain a deep understanding of your business. By understanding our client's current and future state, business objectives and pain points, our team of experts will be equipped to set a course for a successful, diligent and expeditious engagement.


Successful projects is the goal of our project plans. We define, at the onset, what is expected of both our clients and our team. Diligent project planning ensures there are zero surprises and that our client projects launch on time, with zero defects and on-budget.


Upshot's seasoned technical architects and engineers ensure project success by following a proven Agile development methodology. This approach ensures risks are and mitigated early in the implementation process, thus ensuring your project is a success.


Assessment, evaluation and learning of both our organization and processes helps ensure continuous improvement in all aspects of the project life cycle and client relationship.


Assessment, evaluation and learning of both our organization and processes helps ensure continuous improvement in all aspects of the project life cycle and client relationship.


Why do established and emerging brands choose Upshot Commerce?

Simple. Our Values!

Your online business success is our highest priority. 20 years of ecommerce experience and expertise allows our team of professionals to identify and build the best solution for your organizational needs.

Planning. Strategy. Implementation. On-going Analysis. Our relationship with you is the key to the continued long-term success of your business. We are a pro-active partner engaged with you and your company.

Our Team. We bring to you a group of forward thinking engineers, project managers and strategists that have one clear goal.

Deliver the best, without compromise!


  • Upshot Commerce is fantastic! We were 100% satisfied with their work which is high quality, custom-done, prompt, and accommodating.
    - Riva Pomerantz, Feldheim Publishers
  • Since the remodel of the site we have been setting records month after month! Really happy with how our growth shot up!
    - Mark Sabbarese, Owner, Accessories4Less
  • We've worked with Neal for 10+ years and transitioned to their current platform in November 2013 and have been thrilled with the result ... the new system has been transformative.
    - Kate Vick, Owner, J. Stockard Fly Fishing
  • Upshot ... [has] done an outstanding job of helping us achieve our business goals, so [I] wanted tell you how grateful I am for your 'let's do this' attitude and collaborative partnership.
    - Patrick Rice, eCommerce Product Manager, Tea Collection
  • We can create a database from our system in minutes, upload a new database and changes take place automatically.
    - Woolf Kanter, Owner, AllElectronics
  • When setting up the web site, Upshot was able to make modification to address my needs. ...All these changes were made with little or no difficulty.
    - Woolf Kanter, Owner, AllElectronics
  • If you want a simple, database driven solution Upshot is for you.
    - Woolf Kanter, Owner, AllElectronics
  • Upshot Commerce has helped us grow our online business for more than 10 years. Their service has been both personalized and reliable, exceeding our expectations.
    - Marc Coluccio, Exposed Skincare
  • I am a one man show here at Hazelnut Kids and Upshot allows me to have a larger presence online and keeps everything integrated with minimal effort from me.
    - Tracy Coe, Owner, Hazelnut Kids
  • [I]f I ever need assistance with any aspect of Hazelnut Kids's website, I only have one person to call!
    - Tracy Coe, Owner, Hazelnut Kids
  • Besides great service, a responsive team and a very simple UI what I like the most is not having to worry if my site is down or something isn't working.
    - Steve Sheiner, Owner, Nuglow Skin Care
  • The Upshot Commerce platform seamlessly integrates with our 3PL, giving us an accurate an central system of record across all our channels.
    - Steve Sheiner, Owner, Nuglow Skin Care
More Testimonials


80% of our New Business Comes From Customer Referrals!
99% of our Solutions Addressed Unique Business Challenges!
100% of our effort goes to providing you the best solution possible!

Upshot News

4 Ways to Expand Your Mobile Strategy

Apr 19, 2016 by Erica

The debate about whether you need to design a mobile experience for consumers has been settled. With Google’s algorithmic changes last year that favor mobile-ready sites and the fact tha... Read more

Effective Search Functionality and Design

Apr 11, 2016 by Erica

Data indicates that customers who arrive on your site ready to search for something are more likely to convert than those who come just to browse. On-site searching plays a role in as much... Read more

9 Tips for Stellar User-Generated Content

Jan 25, 2016 by Erica

Most consumers today turn to the internet to research purchases, regardless of what they’re shopping for. While detailed product descriptions and catchy marketing copy are foundational ... Read more

Replatforming – Total Overhaul or Gradual Update?

Jan 12, 2016 by Erica

To stay competitive in ecommerce, it’s important to periodically assess the effectiveness of your ecommerce platform. Are the tools available to you meeting the demands of your busines... Read more

Top 5 Things to Look for in a New Ecommerce Platform

Jan 5, 2016 by Erica

Consumer expectations in ecommerce evolve rapidly. It’s important to stay responsive to those expectations in order to stay competitive in a diverse and growing field. This doesn’t mea... Read more

CUSTOMER Spotlight

Upshot Commerce offers ecommerce solutions for all business models. Whether your needs are simple, or require highly-customized interfaces to integrate with existing systems or meet unique business demands, we can help. We've already created solutions for a great group of customers - and continue to work with them to meet evolving market demands and business challenges.
See More Featured Customers

Case Study
Tea Collection
For seven years, we have worked hand in hand to bring the Tea Collections world style to the American Audience with trend setting merchandising functionality.
Case Study
A Global brand synonymous with elegance and beauty, we are proud to be a critical part of Cosabella's online business initiatives across world.
White Flower Farm
Planting the seeds to a greener future, White Flower Farm's unique business requirements ensures a rich customer shopping experience.
Embracing the next generation with a range of children products, Ergobaby's DTC and B2B businesses are a great testament to the versatility of our platform.
National Gallery of Art, Washington
Custodians of some of our national treasures, we are proud to be the platform of choice for the National Gallery of Art, and prouder to meet all of their stringent governmental security requirements.
Case Study
J Stockard Fly Fishing
A leader in their industry, when J Stockard Fly Fishing needed a solution to merchandise and promote their giant catalog of products, they choose our team to work to deliver a truly inspiring shopping environment.
Little Tikes
Little Tikes is an American-based manufacturer of children's toys that we all remember playing with! Upshot Commerce has been engaged to re-platform DTC and OMS for Little Tikes.
Case Study
Ben Hogan Golf
Ben Hogan Golf Equipment has been the standard for innovation in the golf equipment industry since 1953. Upshot Commerce has implemented the DTC, B2B, OMS, and sales force management for Ben Hogan.
Philadelphia Museum of Art
The Philadelphia Museum of Art is a landmark art museum in Philadelphia with a world-renowned collection. Upshot Commerce has been engaged to implement their omni-channel web and in-store solution.
Pure Haven Essentials
Pure Haven Essentials's story of growth providing the world with ethical products is something that enlightens the human spirit. It is an honor being part of their online team.
Zvox Audio
Audiophiles listen up! We tuned into the needs of ZVOX for the past 10 years in our ongoing relationship as their platform of choice and consulting partner for online business.
The kid gloves are off! It has been our pleasure to help Zutano offer their vision of wonderful merchandise for infants, toddlers and pre-schoolers.


Upshot Commerce, (formerly Make-a-Store) was founded by Neal Kaiser while studying computer science at the University of Massachusetts-Amherst. He created one of the first ecommerce companies in 1994 and has been quietly building and deploying ecommerce solutions since.


The Upshot Platform provides a suite of enterprise-ready features to meet your ecommerce needs. Whether you're looking for instant, on-demand setup or a complex, customized system to work with existing processes, Upshot is a cost effective solution that will deliver on features and service. Every time. Read about all the features Upshot has to offer your business.


Unlike most ecommerce companies, Upshot Commerce is a unified, complete, end-to-end solution. We are your single source for hosting, programming, and common features; other companies have to rely on third party companies, which can lead to extra problems that keep your business from reaching its full potential. With Upshot Commerce you can rest assured our feature were developed in-house by our local programmers and will work seamlessly with your site and business. The Upshot Commerce solution is a cloud-based, fully scalable set of tools - developed and maintained in-house by our local programmers - that will work seamlessly with your site and business, and continue to evolve with the needs of both you and your customers in mind.



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