Category Archives: Customer Management

Streamline Your Inventory, Order, and Customer Systems

Posted on March 2, 2015 by Erica

To succeed in the fast-paced world of omni-channel commerce, it is essential that retailers pay attention to the demands and expectations of their customers. By integrating and streamlining your customer and order management systems, you can improve service response times, … Continue reading →

Posted in Apparel Ecommerce, Checkout Management, Customer Management, Inventory Management, Order Management, Reports and Analytics, SEO and Marketing, Shipping and Fulfillment | Tagged | Comments Off on Streamline Your Inventory, Order, and Customer Systems

Reclaim Abandoned Shopping Carts

Posted on January 29, 2015 by Erica

Consumers are leaving merchandise behind in virtual shopping carts in growing numbers. In December, Barilliance reported that over the 2014 Black Friday weekend, as many as 65% of online shoppers abandoned the contents of their carts. Business Insider estimates that … Continue reading →

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Upshot Commerce 2014 – Year In Review

Posted on January 8, 2015 by Vlad Zachary

2014 has been another landmark year for Upshot Commerce and the brands we work with. In addition to onboarding a host of new clients, we helped the majority of our clients achieve record breaking results. Here are some of these … Continue reading →

Posted in Apparel Ecommerce, Channel Sales and Comparison Shopping, Checkout Management, Cloud, CDN and Scalability, Customer Management, E-commerce Trends, Finance, Tax and ERP Tools, Fraud & Chargeback Prevention, Inventory Management, Merchandising Manager, Mobile eCommerce, Reports and Analytics, SEO and Marketing, Wholesale Management | Tagged | Comments Off on Upshot Commerce 2014 – Year In Review

The 6 Silliest Sales Tax Rules in the US

Posted on December 23, 2014 by Vlad Zachary

With the online holiday shopping mostly over we are sharing guest content from our partner Avalara. If you’ve ever dealt with sales tax rules, then you know there are some crazy laws about how to tax products. But do you know exactly … Continue reading →

Posted in Checkout Management, Customer Management, E-commerce Trends, Finance, Tax and ERP Tools, Fraud & Chargeback Prevention, Inventory Management, Merchandising Manager, Mobile eCommerce, Order Management, Reports and Analytics, SEO and Marketing, Shipping and Fulfillment | Tagged | Comments Off on The 6 Silliest Sales Tax Rules in the US

Christmas 1.0 – or the E-commerce Playbook for the Holidays

Posted on September 11, 2014 by Vlad Zachary

Part 2 of 4 – Marketing In our first part of the E-commerce Playbook for the Holidays we discussed how to use Data Analysis to create an effective Holiday Sales plan. Today we will focus on Marketing. This stage is … Continue reading →

Posted in Checkout Management, Customer Management, E-commerce Trends, Inventory Management, Merchandising Manager, Mobile eCommerce, Order Management, Reports and Analytics | Tagged | Comments Off on Christmas 1.0 – or the E-commerce Playbook for the Holidays

Christmas 1.0 – or the E-commerce Playbook for the Holidays

Posted on August 21, 2014 by Vlad Zachary

Part 1 of 4 – Data Analysis As soon as the Back-to-school shopping is over, retailers and e-commerce providers will turn their almost undivided attention to Christmas. Some retailers have already started preparing for the season. In the next few … Continue reading →

Posted in Apparel Ecommerce, Checkout Management, Customer Management, E-commerce Trends, Inventory Management, Merchandising Manager, Mobile eCommerce, Order Management, Reports and Analytics, SEO and Marketing, Shipping and Fulfillment | Tagged | Comments Off on Christmas 1.0 – or the E-commerce Playbook for the Holidays

Christmas 2.0

Posted on August 5, 2014 by Vlad Zachary

Back-to-school – the three words that will make middle school kids cry and the retailers sweat. That’s right – the second biggest shopping season of the year is right now and it is heating up. Every year more than $70 … Continue reading →

Posted in Apparel Ecommerce, Channel Sales and Comparison Shopping, Cloud, CDN and Scalability, Customer Management, E-commerce Trends, Merchandising Manager, Reports and Analytics, SEO and Marketing | Tagged | Comments Off on Christmas 2.0

Why and When Should a Brand Go Direct-To-Consumer

Posted on July 14, 2014 by Vlad Zachary

Is your company at the crossroads, trying to determine if a full investment in Direct-to-consumer e-commerce is worth it? Are you having doubts about the effectiveness of your current site? Do you believe that your market is growing, while you … Continue reading →

Posted in Apparel Ecommerce, Channel Sales and Comparison Shopping, Customer Management, E-commerce Trends, Inventory Management, Merchandising Manager, Mobile eCommerce, Order Management, Reports and Analytics, SEO and Marketing, Shipping and Fulfillment, Wholesale Management | Tagged | Comments Off on Why and When Should a Brand Go Direct-To-Consumer

Fans, Not Audiences! Customers, Not Conversions!

Posted on July 11, 2014 by Vlad Zachary

Everything is becoming a machine. Marketing is a machine. We automate processes, campaigns, segmentations, customer acquisition, content distribution. We do landing page optimizations, Call-To-Action A-B testing, localizations and social monetizations. In e-commerce we make everything better, faster, more efficient, more … Continue reading →

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Leveraging Customer Data for Ecommerce Success

Posted on June 27, 2014 by Vlad Zachary

Businesses in the digital economy are increasingly dealing with tons of data. Supplier data, traffic data, site performance data, sales and promotions data, AB testing data … Big Data. How do you sort it all out and have the confidence … Continue reading →

Posted in Apparel Ecommerce, Channel Sales and Comparison Shopping, Customer Management, E-commerce Trends, Mobile eCommerce, Order Management, Reports and Analytics, SEO and Marketing | Tagged | Comments Off on Leveraging Customer Data for Ecommerce Success