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Author Archives: rebecca
2013: A Year in Review (with Infographic)
2013 has been a great year for Upshot Commerce, and to celebrate, we put together an infographic to highlight some statistics and important milestones we achieved this past year. We’ve completed a lot of challenging projects this year. Here are … Continue reading
Posted in Client Case Study, Reports and Analytics, SEO and Marketing
Tagged Back Office News
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Did You Know That Upshot Commerce is PCI Compliant?
Today is an important milestone for Upshot Commerce. It has taken a lot of work, time, effort and expense, but it is all worth it. We can now proudly say that Upshot Commerce is not only PCI compliant, we are … Continue reading
Posted in Fraud & Chargeback Prevention
Tagged Back Office News
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Should You Be Upgrading Your Images?
Are your images good enough? Most ecommerce retailers develop a bucket list over time of improvements they’d like to make to their sites—invest in an ERP system, improve meta tags, perhaps revamp merchandising efforts. For the most part, these improvements … Continue reading
Posted in Merchandising Manager
Tagged Back Office News
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Case Study: NuGlow Cosmaceuticals
NuGlow Cosmaceuticals is a specialty skincare company focused on providing only the highest quality products to improve the appearance of skin. Established in 2003 in La Jolla, California, NuGlow was founded on the principle of providing high quality products and … Continue reading
Posted in Client Case Study, Order Management, Shipping and Fulfillment
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Secrets to Great Customer Service
We’ve discussed before how one of the best ways that smaller retailers can distinguish themselves from big box stores and ecommerce giants is by offering superior services. Enterprise retailers may not be able to afford to offer product discounts at … Continue reading
Posted in Customer Management
Tagged Back Office News
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The Tax Man Cometh
Despite how many years Upshot Commerce has been in the business of online retail, it is still a relatively new economy. As such, the rules that govern and define it have been fluctuating and changing since we very first began … Continue reading
Learn more from your analytics
Now that the Holidays are winding down, your mind may be turning to the coming new year, looking ahead to expectations and plans for the next retail season. There is a lot to be learned from each holiday season and … Continue reading
Posted in Reports and Analytics, SEO and Marketing
Tagged Back Office News
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Sandy’s Lessons in Scalability
Traffic levels on ecommerce sites vary naturally, by season, week and even day. As a retailer it’s your job to prepare your site for fluctuations and ensure that no matter the circumstances, your site will remain up and running, ensuring … Continue reading
Posted in Cloud, CDN and Scalability
Tagged Back Office News
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Get More Out of Social Media
While no one these days would likely doubt the importance of integrating their ecommerce business with the world of social media, there is endless debate over how to turn that involvement into increased ROI. How do you measure profit through … Continue reading
Posted in Checkout Management, Customer Management, Inventory Management, SEO and Marketing
Tagged Back Office News
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Black Friday Breakdown: The New Enterprise Revolution
I am writing this on Black Friday, right in the middle of the busiest day in retail. It’s around midday, so we’re coming down from perhaps the peak of the insanity, and pundits and polesters are already starting to comment … Continue reading
Posted in Checkout Management, Finance, Tax and ERP Tools, Merchandising Manager, Mobile eCommerce
Tagged Back Office News
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