Author Archives: rebecca

2013: A Year in Review (with Infographic)

Posted on January 10, 2014 by rebecca

2013 has been a great year for Upshot Commerce, and to celebrate,  we put together an infographic to highlight some statistics and important milestones we achieved this past year. We’ve completed a lot of challenging projects this year. Here are … Continue reading →

Posted in Client Case Study, Reports and Analytics, SEO and Marketing | Tagged | Comments Off on 2013: A Year in Review (with Infographic)

Did You Know That Upshot Commerce is PCI Compliant?

Posted on September 15, 2013 by rebecca

Today is an important milestone for Upshot Commerce. It has taken a lot of work, time, effort and expense, but it is all worth it. We can now proudly say that Upshot Commerce is not only PCI compliant, we are … Continue reading →

Posted in Fraud & Chargeback Prevention | Tagged | Comments Off on Did You Know That Upshot Commerce is PCI Compliant?

Should You Be Upgrading Your Images?

Posted on July 3, 2013 by rebecca

Are your images good enough? Most ecommerce retailers develop a bucket list over time of improvements they’d like to make to their sites—invest in an ERP system, improve meta tags, perhaps revamp merchandising efforts.  For the most part, these improvements … Continue reading →

Posted in Merchandising Manager | Tagged | Comments Off on Should You Be Upgrading Your Images?

Case Study: NuGlow Cosmaceuticals

Posted on May 29, 2013 by rebecca

NuGlow Cosmaceuticals is a specialty skincare company focused on providing only the highest quality products to improve the appearance of skin. Established in 2003 in La Jolla, California, NuGlow was founded on the principle of providing high quality products and … Continue reading →

Posted in Client Case Study, Order Management, Shipping and Fulfillment | Comments Off on Case Study: NuGlow Cosmaceuticals

Secrets to Great Customer Service

Posted on May 6, 2013 by rebecca

We’ve discussed before how one of the best ways that smaller retailers can distinguish themselves from big box stores and ecommerce giants is by offering superior services.  Enterprise retailers may not be able to afford to offer product discounts at … Continue reading →

Posted in Customer Management | Tagged | Comments Off on Secrets to Great Customer Service

The Tax Man Cometh

Posted on April 26, 2013 by rebecca

Despite how many years Upshot Commerce has been in the business of online retail, it is still a relatively new economy.  As such, the rules that govern and define it have been fluctuating and changing since we very first began … Continue reading →

Posted in Finance, Tax and ERP Tools | Tagged | Comments Off on The Tax Man Cometh

Learn more from your analytics

Posted on December 31, 2012 by rebecca

Now that the Holidays are winding down, your mind may be turning to the coming new year, looking ahead to expectations and plans for the next retail season.  There is a lot to be learned from each holiday season and … Continue reading →

Posted in Reports and Analytics, SEO and Marketing | Tagged | Comments Off on Learn more from your analytics

Sandy’s Lessons in Scalability

Posted on December 12, 2012 by rebecca

Traffic levels on ecommerce sites vary naturally, by season, week and even day.  As a retailer it’s your job to prepare your site for fluctuations and ensure that no matter the circumstances, your site will remain up and running, ensuring … Continue reading →

Posted in Cloud, CDN and Scalability | Tagged | Comments Off on Sandy’s Lessons in Scalability

Get More Out of Social Media

Posted on November 29, 2012 by rebecca

While no one these days would likely doubt the importance of integrating their ecommerce business with the world of social media, there is endless debate over how to turn that involvement into increased ROI.  How do you measure profit through … Continue reading →

Posted in Checkout Management, Customer Management, Inventory Management, SEO and Marketing | Tagged | Comments Off on Get More Out of Social Media

Black Friday Breakdown: The New Enterprise Revolution

Posted on November 26, 2012 by rebecca

I am writing this on Black Friday, right in the middle of the busiest day in retail.  It’s around midday, so we’re coming down from perhaps the peak of the insanity, and pundits and polesters are already starting to comment … Continue reading →

Posted in Checkout Management, Finance, Tax and ERP Tools, Merchandising Manager, Mobile eCommerce | Tagged | Comments Off on Black Friday Breakdown: The New Enterprise Revolution