SOLUTIONS

DIRECT-TO-CONSUMER (D2C)

The Upshot Commerce Direct-to-Consumer (D2C) platform is a feature-rich solution for high grown and established retailers. Proven and scalable, this extensible solution allows retailers to capture, convert and service an omnichannel customer base. With hundreds of features out of the box, this flexible D2C omnichannel platform adapts to your unique business needs. learn more

BUSINESS-TO-BUSINESS (B2B)

The Upshot Commerce Business-to-Business (B2B) platform offers all the features of the D2C platform, but with numerous capabilities that are uniquely suited for your B2B needs. From custom price lists to procurement capabilities, we our feature-rich B2B solution is well-suited for tackling the challenges for enabling, servicing and managing regional and global dealer network. learn more

ORDER MANAGEMENT SOLUTION (OMS)

The Upshot Commerce Order Management System (OMS) is mature and proven solution for capturing omnichannel orders and orchestrating intelligent order fulfillment. Whether used in conjunction with the Upshot D2C or B2B solutions or integrating with your existing retail systems, the Upshot OMS is a powerful, customizable and cost-effective solution for conquering the challenges of omnichannel retailing. learn more

PROFESSIONAL SERVICES

You've spent time and effort winning over your loyal, enthusiastic customers. It's time to upgrade your system to a better ecommerce software platform, but you don't want to lose the special spark that keeps you ahead of the competition. Upshot offers tailored professional services to ensure that you preserve that spark and grow your business using the tools right for you. With Upshot, you are not pigeon-holed into a rigid, pre-defined set of ecommerce tools - we'll work with you to figure out what works, and give you the training to successfully use all those tools. All Upshot platform features and extensions work on-demand, as-is - and are also fully customizable by our experienced team of ecommerce strategists and engineers.

PROCESS

DISCOVER

Our proven process allows us to expeditiously gain a deep understanding of your business. By understanding our client's current and future state, business objectives and pain points, our team of experts will be equipped to set a course for a successful, diligent and expeditious engagement.

PLAN

Successful projects is the goal of our project plans. We define, at the onset, what is expected of both our clients and our team. Diligent project planning ensures there are zero surprises and that our client projects launch on time, with zero defects and on-budget.

IMPLEMENT

Upshot's seasoned technical architects and engineers ensure project success by following a proven Agile development methodology. This approach ensures risks are and mitigated early in the implementation process, thus ensuring your project is a success.

OPTIMIZE

Assessment, evaluation and learning of both our organization and processes helps ensure continuous improvement in all aspects of the project life cycle and client relationship.

MANAGE

Assessment, evaluation and learning of both our organization and processes helps ensure continuous improvement in all aspects of the project life cycle and client relationship.

OUR VALUES

Why do established and emerging brands choose Upshot Commerce?

Simple. Our Values!

Your online business success is our highest priority. 20 years of ecommerce experience and expertise allows our team of professionals to identify and build the best solution for your organizational needs.

Planning. Strategy. Implementation. On-going Analysis. Our relationship with you is the key to the continued long-term success of your business. We are a pro-active partner engaged with you and your company.

Our Team. We bring to you a group of forward thinking engineers, project managers and strategists that have one clear goal.

Deliver the best, without compromise!


CUSTOMER QUOTES

  • Upshot Commerce is fantastic! We were 100% satisfied with their work which is high quality, custom-done, prompt, and accommodating.
    - Riva Pomerantz, Feldheim Publishers
  • Since the remodel of the site we have been setting records month after month! Really happy with how our growth shot up!
    - Mark Sabbarese, Owner, Accessories4Less
  • We've worked with Neal for 10+ years and transitioned to their current platform in November 2013 and have been thrilled with the result ... the new system has been transformative.
    - Kate Vick, Owner, J. Stockard Fly Fishing
  • Upshot ... [has] done an outstanding job of helping us achieve our business goals, so [I] wanted tell you how grateful I am for your 'let's do this' attitude and collaborative partnership.
    - Patrick Rice, eCommerce Product Manager, Tea Collection
  • We can create a database from our system in minutes, upload a new database and changes take place automatically.
    - Woolf Kanter, Owner, AllElectronics
  • When setting up the web site, Upshot was able to make modification to address my needs. ...All these changes were made with little or no difficulty.
    - Woolf Kanter, Owner, AllElectronics
  • If you want a simple, database driven solution Upshot is for you.
    - Woolf Kanter, Owner, AllElectronics
  • Upshot Commerce has helped us grow our online business for more than 10 years. Their service has been both personalized and reliable, exceeding our expectations.
    - Marc Coluccio, Exposed Skincare
  • I am a one man show here at Hazelnut Kids and Upshot allows me to have a larger presence online and keeps everything integrated with minimal effort from me.
    - Tracy Coe, Owner, Hazelnut Kids
  • [I]f I ever need assistance with any aspect of Hazelnut Kids's website, I only have one person to call!
    - Tracy Coe, Owner, Hazelnut Kids
  • Besides great service, a responsive team and a very simple UI what I like the most is not having to worry if my site is down or something isn't working.
    - Steve Sheiner, Owner, Nuglow Skin Care
  • The Upshot Commerce platform seamlessly integrates with our 3PL, giving us an accurate an central system of record across all our channels.
    - Steve Sheiner, Owner, Nuglow Skin Care
More Testimonials

THE NUMBERS

80% of our New Business Comes From Customer Referrals!
99% of our Solutions Addressed Unique Business Challenges!
100% of our effort goes to providing you the best solution possible!


Upshot News

Target Apparel Customers with Segmentation

Jul 28, 2015 by Erica

The ecommerce apparel landscape is ever more crowded. Companies catering to niche markets may find themselves defining their brand against equally niche competition. To succeed, you need to find... Read more

3 Tips for Driving Sales in Niche Markets

Jul 20, 2015 by Erica

Creating a sense of urgency in ecommerce is a potent tool in driving conversions. The fear of missing out on a great deal or an exclusive item can persuade indecisive customers to take action so... Read more

Injecting Creativity into Apparel Merchandising

Jul 7, 2015 by Erica

As people browse and shop more online – and increasingly on mobile – how you present merchandise to customers is key to winning sales, improving average order value, and securing con... Read more

Simple Strategies for Improving Apparel SEO

Jun 30, 2015 by Erica

The numerous options available for apparel items can make merchandising challenging for ecommerce retailers. With numerous color, size, and other combinations available for given items, it takes... Read more

Robust Promotional Tools to Drive Apparel eCommerce Sales

Jun 22, 2015 by Erica

Customers love a good deal. As the ecommerce landscape evolves, so too do promotional tools that you can use to draw customers to your site and drive sales. Free shipping – as standard pra... Read more

CUSTOMER Spotlight

Upshot Commerce offers ecommerce solutions for all business models. Whether your needs are simple, or require highly-customized interfaces to integrate with existing systems or meet unique business demands, we can help. We've already created solutions for a great group of customers - and continue to work with them to meet evolving market demands and business challenges.
See More Featured Customers


Case Study
Tea Collection
For seven years, we have worked hand in hand to bring the Tea Collections world style to the American Audience with trend setting merchandising functionality.
Case Study
Cosabella
A Global brand synonymous with elegance and beauty, we are proud to be a critical part of Cosabella's online business initiatives across world.
White Flower Farm
Planting the seeds to a greener future, White Flower Farm's unique business requirements ensures a rich customer shopping experience.
Ergobaby
Embracing the next generation with a range of children products, Ergobaby's DTC and B2B businesses are a great testament to the versatility of our platform.
National Gallery of Art, Washington
Custodians of some of our national treasures, we are proud to be the platform of choice for the National Gallery of Art, and prouder to meet all of their stringent governmental security requirements.
Case Study
J Stockard Fly Fishing
A leader in their industry, when J Stockard Fly Fishing needed a solution to merchandise and promote their giant catalog of products, they choose our team to work to deliver a truly inspiring shopping environment.
Ava Anderson
Ava Anderson's story of growth providing the world with ethical products is something that enlightens the human spirit. It is an honor being part of their online team.
Zvox Audio
Audiophiles listen up! We tuned into the needs of ZVOX for the past 10 years in our ongoing relationship as their platform of choice and consulting partner for online business.
Zutano
The kid gloves are off! It has been our pleasure to help Zutano offer their vision of wonderful merchandise for infants, toddlers and pre-schoolers.

COMPANY


Upshot Commerce, (formerly Make-a-Store) was founded by Neal Kaiser while studying computer science at the University of Massachusetts-Amherst. He created one of the first ecommerce companies in 1994 and has been quietly building and deploying ecommerce solutions since.

WHAT OUR PLATFORM DOES

The Upshot Platform provides a suite of enterprise-ready features to meet your ecommerce needs. Whether you're looking for instant, on-demand setup or a complex, customized system to work with existing processes, Upshot is a cost effective solution that will deliver on features and service. Every time. Read about all the features Upshot has to offer your business.

WHY UPSHOT COMMERCE IS BETTER

Unlike most ecommerce companies, Upshot Commerce is a unified, complete, end-to-end solution. We are your single source for hosting, programming, and common features; other companies have to rely on third party companies, which can lead to extra problems that keep your business from reaching its full potential. With Upshot Commerce you can rest assured our feature were developed in-house by our local programmers and will work seamlessly with your site and business. The Upshot Commerce solution is a cloud-based, fully scalable set of tools - developed and maintained in-house by our local programmers - that will work seamlessly with your site and business, and continue to evolve with the needs of both you and your customers in mind.

Contact

CONTACT INFO

866.962.7462
262 Essex St, Salem, MA 01970


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